Hurricane Sandy Hotline Contacts and Numbers:

Recovering from Hurricane Sandy? Have questions? Need direction on where to find assistance or services?  Call the Suffolk County Office of Emergency Management at 631-852-4900 from 9:00 AM till 5 PM, Monday - Friday.

Hurricane Sandy Hotlines and Resources:

• Catholic Charities Sandy Helpline 855-258-0483
• FEMA Disaster Assistance 1-800-621-FEMA (3362)
• US SBA Disaster Customer Service Center 1-800-659-2955
• FEMA Disaster Assistance 1-800-462-7585 (TTY)
• http://www.disasterassistance.gov
• Mobile Devices: m.fema.gov
• Frequently Asked Questions about FEMA Disaster Assistance
• New York State Hurricane Sandy Helpline: 1-888-769-7243 or 1-855-NYS-SANDY
• For those who use 711 or Relay Services, please call 1-888-769-7243
• For Aging/Elderly: 1-800-342-9871
• For Chemical/Oil Spills: 1-800-457-7362
• For Disability Assistance: 1-800-342-3009
• Help for Victims of Hurricane Sandy from the IRS
  The IRS is providing help to the victims of Hurricane Sandy. Special tax relief and assistance is available to taxpayers in the Presidential Disaster Areas.
• NYS Department of Financial Services. For Insurance or Banking issues call the Storm Hotline: 1-800-339-1759
  Hours: 8 a.m. to 8 p.m., daily including weekends. Insurance information is also available at: www.dfs.ny.gov.
• Hurricane Sandy Disaster Insurance Assistance: http://www.nyinsure.ny.gov/
• For Mental Health (Stress & Anxiety) Hotline: 1-800-985-5990
  SAMHSA: Substance Abuse and Mental Services Administration 
  Stress, anxiety, and other depression-like symptoms are common reactions after any natural or human-caused disaster.
  Call 1-800-985-5990 or Text TalkWithUs to 66746. It's Free. It's Confidential.
  TTY for Deaf/Hearing Impaired:
  1-800-846-8517
• Project Hope is a program that will help residents to identify coping strategies and connect with community resources.Click here to learn more.
• For PETS (Residents unable to evacuate with, assistance, retrieval): (347) 573-1561
• For Transportation: (518) 485-8621
• For Businesses seeking storm help (power issues, flooding, etc..): 1-888-769-7243 / disastercustomerservice@sba.gov
• For Utilities: 1-800-342-3377 (7:30am - 7:30pm)
• Small Business Hotline: 631-853-5751
• Hurricane Sandy Resource Guide

For Sheltering/Meals:

• Suffolk County Emergency Shelter Hotline for those displaced by Super Storm Sandy (631) 504-6853 This hotline is dedicated to those displaced by Super Storm Sandy who have emergency sheltering needs. The call center hours are , 9:00am-5:00pm. Monday - Friday.
• Sheltering and Temporary Essential Power (STEP) Program
  Residents of the designated disaster areas that participate will be able to have the damage to their residence assessed and, where safe and practicable, have electricity restored and other basic repairs made so they can move back into their homes.
  Click here to learn more. or Residents in Suffolk County can call 2-1-1 or 1-888-774-7633
• Salvation Army: 1-800-SAL-ARMY or 631-654-9380
• The Red Cross: 1-800-RED-CROSS or (24 hour) 631-924-6911
• Red Cross Greater NY Chapter (877) 733 - 2767  
• Transitional Sheltering Assistance: To get people out of shelters, FEMA activated the Transitional Sheltering Assistance (TSA) program to move eligible survivors into hotels or motels if they can’t return to their damaged homes. TSA lodging expenses are paid directly to the hotel by FEMA. The program has been extended four weeks. The new extension will allow applicants to remain in participating hotels during the holiday season. FEMA will call applicants eligible for the extension to notify them of the extended four-week period and the checkout date of Jan. 12, 2013.
  TSA-eligible survivors can receive help finding a hotel by calling: 800-621-FEMA (3362) or TTY 800-462-7585. The toll-free telephone numbers operate 24 hours a day, seven days a week until further notice. Those who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. The toll-free telephone numbers operate 24 hours a day seven days a week until further notice.Help finding TSA participating hotels also is available online: www.femaevachotels.com.
• Rental Assistance: Renters with a need for housing because of storm damage to their dwelling may be eligible for a FEMA temporary rental grant. This assistance may be provided while renters are working to accomplish a permanent housing plan. Returning to a permanent home is a significant milestone on the road to recovery. FEMA rental assistance may last for up to 18 months from the date of declaration. So it’s important for survivors to have a permanent housing plan.
  FEMA has a Housing Portal at http://asd.fema.gov/inter/hportal/home.htm to help families find rental units. In addition to apartments or homes normally available, the portal identifies units provided by our federal partners.

  To be eligible for possible rental assistance, survivors must first register with FEMA. There are many ways to register. Individuals can register online at www.DisasterAssistance.gov or via smartphone or tablet by using the FEMA app or going to m.fema.gov. People may also call 800-621-3362 or (TTY) 800-462-7585. Those who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. The toll-free telephone numbers operate 24 hours a day seven days a week until further notice. The deadline to register with FEMA is Jan. 28, 2013.

Utilities

• Cablevision Eastern Long Island
• Babylon, Brookhaven, East Hampton, Islip, Riverhead, Shelter Island, Smithtown, Southold, Southampton: 631-267-6900 or 631-727-6300
• Cablevision Western Long Island Hempstead, Huntington, North Hempstead, Oyster Bay: 516-364-8400
• Long Island Power Authority (to report or find out about electrical outages) 800-490-0075
• National Grid (gas emergency) 800-867-5222
• Suffolk County Water Authority (24 hour repair) 631-665-0663
• Suffolk County Water Authority 631-698-9500
• Verizon 1-800-837-4966

Environmental Health and Safety Concerns

Oil Spills
To report an oil or chemical spill, such as from a home oil furnace damaged by flooding, call the NYS Spill Hotline at 1-800-457-7362.

Transportation

• Long Island Rail Road 516-931-9213
• MTA Long Island Bus 516-228-4000
• Suffolk County Transit Information Services M-F 8:00 am to 4:30 pm 631-852-5200
• Suffolk County Accessible Transportation (SCAT) Services 631-738-1150
• Operating since 1994, Suffolk County Accessible Transportation (SCAT) provides curb-to-curb service to individuals with
  disabilities.
• 511 NY Traffic, Travel and Transit Info: http://www.511ny.org/
  
  

Emergency Management

• Federal Emergency Management Agency: Disaster Assistance 800-621-3362 1-800-462-7585 (TTY)
• NY State Emergency Management Office 518-292-2200 ( 24 Hrs)
• Suffolk County Office of Emergency Management 631-852-4900
  
  

Health Related

Poison and Drug Center, including poisonous plants ( 24 hours)
Poison Control 800-222-1221

 

Suffolk County

• Suffolk County Health Dept. 631-853-3036
• Suffolk County Public Works 631-852-4010
• Suffolk County Office of the Aging 631-853-8200
• Social Services Emergency Services 631-854-9100 (after 4:30 PM & Weekends)
  Social Services during regular business hours: 631-854-9935
• Office for People with Disabilities 631-853-8333
• Suffolk County Parks Police Non-Emergency 1-877-BARRENS
• Sheriff's Office Main Switchboard: (631) 852-2200

NY State

• NYS Consumer Protection 518-474-8583
• NYS Dept. of Insurance 800-342-3736
• NYS Dept. of Transportation 518-457-6195

For more information on New York’s disaster recovery, visit www.fema.gov/disaster/4085, http://twitter.com/FEMASandy, www.facebook.com/FEMASandy and www.fema.gov/blog.

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Emergency Dial 911

This is when police or other emergency help is needed

Non-emergencies requiring police response:
1-631-852-COPS

24 Hour Emergency Contact Phone Number by Town

Babylon	422-7600
Brookhaven	451-6161
East Hamtpon	537-7575
Huntington	351-3234
Islip	224-5306
Riverhead	727-4500
Shelter Island	749-0600
Smithtown	360-7553
Southold	765-2600